Tata Docomo Business Services (TDBS):
Tata Docomo Business Services (TDBS), a leading enterprise service provider in India, brought together industry leaders at its flagship event 'Do Big Forum' to discuss 'Smart Solutions for Industry and SMEs'. The business conclave was hosted by TDBS on January 19, 2018, Navi Mumbai.
The event witnessed close to 102 attendees in Navi Mumbai along with other C-Suite leaders and decision makers from the industry.
Addressing the delegates the Product Head from TDBS said "The industry is fast evolving and the business dynamics are driving adoption of newer technologies. Small and medium enterprises are adopting ICT solutions to stay competitive, cost efficient and future-ready. TDBS is helping the entire SME ecosystem with innovative telecom solutions, designed for specific needs of customers, across all sectors and business verticals. TDBS is strongly focussed on product innovation and has been offering many "firsts" to the industry and businesses alike. It was the first to offer cloud services to SME businesses across the country."
Speaking on the panel , the Product Head from TDBS said "SMEs in India are on a fast growth trajectory and are rapidly adopting technology to scale-up, achieve operational efficiencies, reduce costs and enhance customer experience. Some of the major challenges faced by SMEs are lack of technology know-how, funds, cost, return on investments, cluttered product portfolios, marketing and branding, etc. Addressing these challenges will be critical to growth and development of SMEs. While most SMEs are keen on adopting technology, a lack of awareness and poor infrastructure holds them back. TDBS is one of the leading players in the enterprise space, enabling SMEs to embark on their digital journeys. We understand the ICT requirements of SMEs and TDBS is well-equipped to meet the needs of these businesses. SMEs can take advantage of a host of services that include telecom, cloud, SaaS and mobility solutions.
Every year Tata Docomo Business Services (TDBS) organises Do Big Forums - a customer engagement/education initiative across several cities in India - where industry stalwarts from various businesses convene to discuss how digital technologies are being used to deliver compelling products and services, connect faster with customers, and optimize costs. These forums are an engagement platform where, on a continual basis, TDBS tries to understand challenges faced by customers, and provide them with relevant digital solutions. These forums help customers understand a lot more about importance of digitization, its adoption and how it can help them to become future ready.